![]() Why I am getting this error during video playback: Adobe SiteCatalyst error: did not find module media Good luck and let me know if it works for you. In fact, it scans your system, so let it run its course. ![]() Note: When you install the hotfix, it hangs at about 70%. Not sure if it was the fix or disable the firewall, since I did both at the same time. After making many changes to permissions and properties, restored to a point before that these changes, disabled windows firewall, installed the windows KB947821 hotfix and then put to day/install Adobe X (10.1) and it worked. Has exactly the same problem on Win 7 x 64 system. I thought it's Kaspersky which is interfering, but best I can tell I have disabled policy and each component of Kaspersky and it always fails to apply the update.Īlso, the user is an administrator account, I double checked. I restarted the machine and the update always uninstall Adobe and then fails to install the update. I tried to take possession of the Adobe folder under c:\programdata\, and one located in c:\program files (x 86) \Common files and inherited the correct permissions. Log on as an administrator or contact your system administrator. I've delved into the issue and concluded that when the update is running and running because I have it set to automatically install updates, it fails with an error:Įrror 1303 the installer has insufficient privileges to access this directory: c:\program files (x 86) \Common Files\Adobe\ARM\1.0. I have re-installed and think a lot about it.Ībout 10 minutes later, he called again and he was missing once again. I go to his machine, and thought which is strange Adobe Reader X is not installed. I had an employee report that he could not open the PDF files. Update fails, uninstall Adobe with Error 1303
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